What We Collect and Why
When you open a betkhala account we ask for your mobile number, a username and basic verification details so we can link your bKash, Nagad or Rocket wallet to your profile. We log your device type and IP address each time you sign in to catch
-
1
unauthorised access early. Transaction records — deposit amount, wallet type, timestamp — stay on file to meet financial reporting rules and help you track your own history. We use cookies to keep you logged in across sessions and remember your language preference. We do not sell
-
2
your data to third parties. Marketing messages go out only if you opted in during signup; you can switch that off in account settings or by contacting support. If you want to see what we hold, update a detail, or request deletion, email our support team
-
3
with your account username. Data retention follows local legal requirements for financial platforms where betkhala operates; availability depends on your local law and eligible regions. We update this policy when we add features or change how data flows, and we will post the revised version here
-
4
with a notice at the top.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.